Signing in and out
Signing in and out
Sign in with your DataMagik username and password, or with Google or Microsoft, and how long you stay signed in.
Use the same DataMagik account you use on the web. On a shared handheld you scan your badge instead; see Shared devices, badges and your PIN.
Username and password
- On Welcome Back, enter your Username and Password.
- Tap Sign In. If your account uses two-factor authentication, the Two-Factor Authentication screen opens next; otherwise the app opens.
Google or Microsoft
- Under Or continue with, tap Google or Microsoft.
- Sign in on the provider's page that opens. You have 5 minutes.
- The page closes by itself and the app opens.
Your Google or Microsoft account must already be linked to your DataMagik user, or your company must have set up automatic accounts for its email domain. Otherwise you see No account found. Please contact your administrator to create an account first. Link your Google or Microsoft account on the DataMagik website under Your Account.
Two-factor authentication
Choose how to confirm it's you: Authenticator, Email or Backup Code.
- Authenticator: enter the 6-digit code from your authenticator app and tap Verify.
- Email: enter the 6-digit code sent to your email. Resend Code sends another, once a minute.
- Backup Code: enter one of your backup codes. Each works only once, and the app warns you when fewer than 3 are left.
Cancel Login goes back to the sign-in screen. Turning two-factor on or off, and making new backup codes, is done on the DataMagik website.
Messages you may see
| Message | What to do |
|---|---|
| Invalid username or password. Please check your credentials. | Check both and try again. Ask your administrator to reset your password if needed. |
| Access denied. Please contact your administrator. | Your account is not allowed in. Ask your administrator. |
| Cannot connect to server. Please check your internet connection. | Connect to Wi-Fi or mobile data and try again. |
| OAuth authentication timed out | The Google or Microsoft sign-in took longer than 5 minutes. Start again. |
How long you stay signed in
A personal sign-in lasts up to 60 days. After that, or if your password changes, the app asks you to sign in again. On a shared handheld, a badge sign-in lasts at most one day, and 10 minutes without a touch signs you out.
Switching company
If you work for more than one company in DataMagik, tap the Company picker at the top right. The app reloads your areas, plants and Shop Floor menu for that company.
Scans you made while one company was selected are sent only while that company is selected again. Switch back if My work shows scans still waiting.
Signing out
Open Me and tap Sign out, or open the menu at the top left and tap Sign out.
- Check My work first: if anything is under Waiting for Plex, wait until you have signal and it has gone before you sign out. Me warns you if scans are still waiting.
- Signing out also clears, on this device, a PIN you entered in the last few minutes, your Assistant conversations and your put-away cart.
Choosing the server
The app connects to DataMagik at data-magik.com. Only if your company has asked you to test on DataMagik's staging server: open the menu, then Settings, and under Environment set Server Environment to Staging. Changing it signs you out. Set it back to Production for normal work.